Disapointed

Item: Standard Bank
Rating: 2
Author: Liechen R

<p>Standard Bank VAF was truly disapointing today. I have a private banking current account, a homeloan, a credit card, a current VAF account as well as several savings accounts with SB. Today I app**** for another VAF account and it was too much effort for SB to match the quote with the lowest interest rate that I received from MFC. They needed to drop their interest rate by 0.9% but refused to do so. Why do you decline the business and treat a good customer with such a no care attitude?</p>

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

10 Jul 2017, 14:41

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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Standard Bank's reply10 Jul 2017, 14:41

Official

Dear Customer

Thank you for posting the message and allowing us the opportunity to look into the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

***

Standard Bank's replyOfficial

11 Jul 2017, 10:03

Dear Mr Reid

We refer to the email correspondence wherein the feedback was provided, however should you have any further concerns you can contact me.

Thanks,

Complaint Resolution Centre

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Standard Bank's reply11 Jul 2017, 10:03

Official

Dear Mr Reid

We refer to the email correspondence wherein the feedback was provided, however should you have any further concerns you can contact me.

Thanks,

Complaint Resolution Centre

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