Disabled internet banking with no warning

My card was hit by *****. The ***** Division told me not to cut up my card until they investigated. And then, without telling me, they disabled my internet banking and stopped my card, so I am locked out of my account. Not a word from them, no phone call, e-mail, sms, nothing.<br> <br> Standard Bank must not **** with me on this one, I recorded the call and you can clearly hear the agent tell me not to cut up the card or anything. And honestly, look at my complaints over the last year. Standard Bank is ****ing usless. They cannot do anything without ****ing it up completely.