Disability Grant ****** by Sassa and Standard Bank

Standard Bank rob me 2000 when I was withdrawing, that was Sassa card. The ATM just closed while I was on the process to withdraw. The following day the money was reversed, and I got it and withdraw, the following month Sassa, deducted the 2000,on my sassa account top up, I made an enquery, of which sassa and Standard Bank, unable to give me the outcome, Sapos did log the dispute, and sassa response is that I got money twice, Standard Bank promise to investigate on an ATM, But nothing, I didn't got money twice. But both Standard bank and Sassa don't want to do investigation, because the statement illustrate all.