DIRECT TELEPHONE LINES GO TO VOICEMAIL

<p>I received a message to call "Vanessa" on 011 ********** . Each time I call I am routed to a call answering system and requests a voicemail box number or the surname of the person I am calling and then I am requested to press the "Pound" key.</p> <p>I don't know any of the above questions and so cannot leave a message. AND my telephone pad does not have a pound key.</p> <p>How is it that Standard Bank can allow this ridiculous systment to be in operation.</p> <p>Please assist.</p> <p> </p>