Direct payment

I am not sure which department in Standard bank will be able to assist me, however here is my issue:

I app**** for debt review end of 2016 with Finance Help 24 and they restructured my debts (Advance account included) and I started to pay early 2017. To my surprise I got an email from your attorneys stating that my account has been handed over to them. My debt counsellor told me not to worry or respond to them as they will be making payments to Standard bank. I made arrangements with the attorneys to pay them R2500 while debt counselling continued to pay direct to Standard bank. I was horrified to find that no payments were done on my account

To cut my story short, I managed to sort my finances and wanted to be removed from debt review process and tried to contact my debt counselor without any luck and I requested NCR to assist in tracking them however there were nowhere to be found. NCR requested documents to help in withdrawing me from debt review, of which I obliged and as a result I am no longer under debt review. My humble request to Standard bank is to afford me an opportunity to pay my Advance account directly not via MacRoberts attorneys. May you please retrieve\take back my account from your attorneys so that I can pay this account directly to Standard bank. I believe by doing that you will be helping me to track down my payments and I will be dealing with you as you are my creditor.

My hope and dream for successful and happy financial emancipation is in your hands.