MM
Mubashir M

1 reviews | Active since Mar 2011

25 Apr 2019, 12:47

Dinosaur service

Standard bank still has an archaic system of where the customer has to physically go to the branch to collect their credit cards. Other banks deliver it to your door.

0
Replies (3)
Standard Bank
Standard Bank's reply25 Apr 2019, 12:48
Official
 Hi Mubashir

Thank you for posting a comment. 

One of our consultants will be in contact with you as soon as possible. 

Regards, 
Complaint Resolution Centre 
***
*** 
Standard Bank
Standard Bank's reply30 Apr 2019, 10:00
Official
Dear Mubashir 

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
***
MM
Mubashir M's update02 Sept 2020, 11:12
Reviewer Update
Need another card replaced today. Believe you me , standard bank expects my 80yr old father to go into the bank for a replacement card !!
@Clint Peterson kindly respond.