1 reviews | Active since Mar 2014
Dikeledi Pintsi is the best Prestige Banker in the province
New prestige card was ordered by Dikeledi ,delivered by CCD courier company,the card status on my banking app was new card with courier,I contacted the courier company to update my status,and they said they have spoken to the card department and it will be activated after 2 hours,2 hours passed,still the same status,i contacted the private client centre,the number I got at the back of my card,they said it’s activated but still it wasn’t on my side,and they told me i have to wait for 24hrs. I then contacted my Prestige banker ,Dikeledi Rosina Pintsi,She was busy with face2face client and promised to attend to my request when she is done with the client in front of her.My card took too long to be delivered,my life was on hold,I had to buy my husband’s birthday gifts and the 50% sale was ending same day the card was delivered ,the normal price was R17000 and the sale price was R8500, and the other gift is meant to be personalised and because I’m at the outlying area if i couldn’t buy it that day,it was going to be delivered only after the birthday, Dikeledi came through for me,she worked overtime because she contacted me after office hours that i can check the card status,it was activated indeed. Dikeledi is the best assets that every company could do anything to keep them,She is professional,humble,resilient,understanding and hard working,if it wasn’t for her,i could have suffered a loss big time,She made my plans possible and by that i don’t know how to thank her,but she deserves her flowers,may the company reward her for the beyond excellent and best customer experience she provides to her clients,because really woow,She’s the best banker on the planet. She’s not just there for the salary,she’s there to serve the purpose,and to raise the blue STD Bank flag high. She’s the only reason now,i don’t leave STD Bank to join my husband and 3 kids at the agent bank.Keep the standard high my lady,you’ve got this thing. My account number: *** I’ve sent the email to her line manager last week but she didn’t acknowledge nor respond to my email,so I know Hello Peter won’t disappoint.
Thank you for your much-appreciated five-star ⭐ rating!
We are thrilled to receive your positive feedback and are grateful for your support.
Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us.
If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
We look forward to serving you again in the future.
Warm regards
Standard Bank Hello Peter Team
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Thank you for your much-appreciated five-star ⭐ rating!
We are thrilled to receive your positive feedback and are grateful for your support.
Your satisfaction is our priority, and we're delighted to hear that you had a great experience with us.
If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.
We look forward to serving you again in the future.
Warm regards
Standard Bank Hello Peter Team
***
