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Prince M

1 reviews | Active since Jan 2023

27 Feb 2023, 17:01

Diisgusted with this fly by night bank so disgraceful

I wonder how you sleep at night knowing very well that you killed my dream, its been 2 weeks now since my account with my university money was suspended, ive been calling every day only to be taken from pillar to post what else do you want me to do. Seems like you forcing me to sit at home and don't go to school what kind of people are working for standard bank im so utterly disappointed.

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Replies (3)
Standard Bank
Standard Bank's reply27 Feb 2023, 17:06
Official
Good Day Prince 

Thank you for raising your concerns with us. 

We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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Prince M's update27 Feb 2023, 18:35
Reviewer Update
Honestly im really tired of this kinda scripted response, what exactly is happening with this bank? I regret the day i went through that door to open an account now my own money is being under investigation for 2 weeks, thats why im saying standard bank is capitalizing from the poor. No consultant or anyone phones im the one whose suppose to remind people to do their job ******* bank
Standard Bank
Standard Bank's reply28 Feb 2023, 07:23
Official
Hello Prince

Kindly be advised that this matter has been escalated and we have requested for urgent feedback. 

Our consultants will be in touch with you. 

Kind regards 
Standard Bank Help Centre 
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