TS
Tremaine S
1 reviews | Active since Jul 2019
09 Sept 2024, 08:59
Digital platforms unacceptable
I was given a new card and went to the bank to activate the card at The Grove mall branch, to date the card still does not work, I am also trying to activate my online app and the app requires me to use a card that was issued many years ago that does not work at all, this is really outdated in terms of digital inconvenience
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Replies (1)
Standard Bank's replyOfficial
09 Sept 2024, 09:25Dear Tremaine,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply09 Sept 2024, 09:25
Official
Dear Tremaine,
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***