BJ
Bernard J
1 reviews | Active since Sept 2020
08 Feb 2023, 17:16
digital banking risk
People. If you bank online with standard bank, please be aware that they seem to have been hacked. This is banking from the computer.
Banking from the phone app seems to work still,
The computer app takes you through a few login steps and finally a screen asks for your card number and card pin....
STOP THE PROCESS. THIS IS A HACK AND A ****. YOU WILL LOSE EVERYTHING.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
08 Feb 2023, 17:33Good day Bernard
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Feb 2023, 17:33
Official
Good day Bernard
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
BJ
Bernard J's updateReviewer Update
08 Feb 2023, 18:07I have called your ***** line thrice with no resolution
BJ
Bernard J's update08 Feb 2023, 18:07
Reviewer Update
I have called your ***** line thrice with no resolution
Standard Bank's replyOfficial
09 Feb 2023, 07:32Dear Bernard
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Feb 2023, 07:32
Official
Dear Bernard
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***