MM
Monica M

1 reviews | Active since Jan 2026

14 Jan 2026, 09:42

Difficulties with instant money

Standard Bank instant money tried to withdraw the atm gave an error message. When I tried the second time it said the voucher has been used. Call the number associated with instant money I was told they can't do anything to assist

0
Replies (3)
Standard Bank
Standard Bank's reply14 Jan 2026, 10:07
Official
Dear Monica

Thank you for contacting us for assistance.

 We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards

Standard Bank Hello Peter Team 
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MM
Monica M's update15 Jan 2026, 15:50
Reviewer Update
Hi i will check now and provide feedback
Standard Bank
Standard Bank's reply16 Jan 2026, 06:37
Official
Dear Monica

Thank you so much for your rating and your kind words. 

We have sent your compliment to the relevant department so they can celebrate their win. 

We appreciate you taking the time to share your excellent experience with us. 

Kindest regards
Standard Bank Hello Peter Team 
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