Difficult to complain about Standard Bank's service... when there is no service.

On 24 August I wrote a review on Hellopeter about how I contacted Standard Bank's help desk and how they refused to change my telephone number on their system. On 25 August they rep**** with a form letter saying and I quote, " we assure you that this will be addressed as a matter of urgency." Then... nothing.

So, one week later on 1 September wrote a review about this and again I got the form letter telling me, "we assure you that this will be addressed as a matter of urgency." This time I also got an additional email asking for some personal info before they could help me. Which I supp**** to them on the 2nd of September. It is now 9 days later and crickets.