SM
Sibusiso M
1 reviews | Active since Oct 2012
01 Aug 2016, 04:13
Different month, same ****
<p>Every month I still do not get my credit card statement, and the only way to get a quick response is through this platform. I do not understand my I have to beg for my statement, I pay a service each and every ****ing month!!! This bank is run like a ****a shop.
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Replies (3)0
Replies (3)
Standard Bank's replyOfficial
02 Aug 2016, 06:15Good day Sibusiso
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Best regards,
Standard Bank's reply02 Aug 2016, 06:15
Official
Good day Sibusiso
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
********** (fax)
**********Best regards,
Standard Bank's replyOfficial
08 Aug 2016, 08:32Dear Sibusiso
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
Standard Bank's reply08 Aug 2016, 08:32
Official
Dear Sibusiso
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Best regards,
SM
Sibusiso M's updateReviewer Update
08 Aug 2016, 09:13Thank you. But I'll believe it when I get my statement this month... Every month, since March, I've been to that the problem has been fixed, but I had to beg for the statement at the end of every month.
SM
Sibusiso M's update08 Aug 2016, 09:13
Reviewer Update
Thank you. But I'll believe it when I get my statement this month... Every month, since March, I've been to that the problem has been fixed, but I had to beg for the statement at the end of every month.