GM
Giyani M
1 reviews | Active since Jan 2021
31 Mar 2021, 07:36
Didnt stop the debit order but charged for stopping it
I app**** for a debit order to be stopped twice, they charged me twice to stop the debit order then, they still processed the debit order and charged me for that again. Definately moving my salary next month and closing this bank account, this is the last straw
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
01 Apr 2021, 02:25Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
Standard Bank's reply01 Apr 2021, 02:25
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)