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Renaldo E

1 reviews | Active since Jul 2011

17 Sept 2016, 01:49

Did you send a Standard Bank representative to Overberg 69?

<p>Did you send a Standard Bank representative to Overberg 69 without an appointment ? Can the person please phone me to make an appointment or can you confirm that it was somebody who pretends to be working for Standard Bank, in which case I will have to file a ***** case with SAPS.</p>

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Replies (4)
Standard Bank
Standard Bank's reply19 Sept 2016, 13:15
Official

Good day Renaldo

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply20 Sept 2016, 09:50
Official

Good day Renaldo

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply20 Sept 2016, 10:08
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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RE
Renaldo E's update22 Sept 2016, 13:54
Reviewer Update

Good day - I sent an e-mail with the following additional information: The person who phoned is Sam ********** 726. He claim his manager is Eugene Wewege contact ********** . Accordind to Google this is not a Standard Bank number, but belongs to GAP Management. I trust to receive feedback today.