AR
Alan R
1 reviews | Active since Feb 2011
17 Dec 2021, 13:04
Did someone ***** money from your account ? Well WE AT STANDARD BANK DO NOT GIVE A CONTNTENTAL - Good luck!!! we will waste your time, your money and make it your problem
My credit card was debited for 3 months in a row for services that were cancelled in Oct 2020 and I logged a dispute and the amounts were refunded to me. I got a replacement card so that this wouldn't happen again!!!
One year later 31st Oct 2021 my credit card is suddenly debited with the same 3 amounts all on the same date. I filled in 3 dispute forms sent proof of previous transactions (which they have on file regardless) and having a Private Banker and being a so called priority client clearly means nothing.
This is the final straw for me.
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Standard Bank's replyOfficial
17 Dec 2021, 14:08Dear Alan R
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply17 Dec 2021, 14:08
Official
Dear Alan R
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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