dM
devashnee M

1 reviews | Active since Mar 2011

06 Jul 2016, 14:28

Did not disclose

<p>I am writing this complaint as I feel I am not very happy with the service I keep receiving time after time from Standard bank. I requested to stop a debit order and the agent did in no way advise me I will be charged a fee, for canceling a debit order.</p>

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Replies (3)
Standard Bank
Standard Bank's reply07 Jul 2016, 06:55
Official

Good day Devashnee

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply07 Jul 2016, 13:33
Official

Good day Devashnee

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

**********

Standard Bank
Standard Bank's reply13 Jul 2016, 06:56
Official

Dear Devashnee

Thank you once again for your posting.

I refer to my email correspondence to you and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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