OJ
Odwa J
1 reviews | Active since Mar 2021
03 Mar 2021, 11:55
DEVASTED JAFTA FAMILY
On the 1st of January 2019 my mother passed away and she had drawn up a will with standard bank hoping they would honor her wishes and provide the kind of service they promosed but it was the WORST DECISION SHE EVER MADE as till this day not a single cent has been paid out to all the beneficiaries.
Our sister is unable to obtain her college diploma certificate due to unpaid funds and we have been recently evicted from a place we stayed in due to unpaid bills. I ADVISE NOBODY TO TRUST THIS UNRELIABLE *****ED INSTITUION THAT PREYS ON POOR BLACK FAMILIES WHO CANT AFFORD LAWYERS TO TAKE THEM ON.
ALL WE EVER ASKED WAS FOR BENEFICIARIES OF THE WILL BE PAID WHAT IS DUE TO THEM.
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Replies (2)
Standard Bank's replyOfficial
03 Mar 2021, 23:18Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply03 Mar 2021, 23:18
Official
Hello
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
OJ
Odwa J's updateReviewer Update
04 Mar 2021, 08:28How long will it take for you get someone who can assist us on this matter and we would like to change Nomthandazo Angel Gumede (Late estate agent) as our consultant as she is NO USE TO US AND CONTINUES TO IGNORE OUR CALLS AND ENDLESS EMAILS.
I hate Standard Bank with passion.
I hate Standard Bank with passion.
OJ
Odwa J's update04 Mar 2021, 08:28
Reviewer Update
How long will it take for you get someone who can assist us on this matter and we would like to change Nomthandazo Angel Gumede (Late estate agent) as our consultant as she is NO USE TO US AND CONTINUES TO IGNORE OUR CALLS AND ENDLESS EMAILS.
I hate Standard Bank with passion.
I hate Standard Bank with passion.