1 reviews | Active since Oct 2019
Devastated
Good morning
I am Ayanda Magagula with ID..................i had a student account with standard bank that I stopped using 2016 I did not close my account when I stopped using it.
Last week Thursday I got home to a mail stating that I owe standard bank R3 500 which is handed over to the attorneys. No one from standard bank called me ever since I stopped using my account and when I opened the account I was informed that theres a R5 monthly fee on the account each month which then leaves me questioning how did it get to R3 500 and why is my account handed over without my knowledge. I called standard bank to enquire about it and the lady told me how it got to the amount it is explaining fees and interests no one has ever explained to me before.
I got a very disturbing phone calls where I was threatened a d I told I must make sure I keep this job I have because theres no employer that going to hire me when they done with me.Question that I have is this how all the customers of standard bank being treated or only a selected few that dont have assistance from anywhere?
In closing I'd like to know why is it that I'm owing so much money without my knowledge,why is my account handed over with me not informed,why is it that a bank can leave a inactive account for three years to accumulate so much interest then only close it after it has the most interest so that it can be handed over and money is made out of it.
Is the student account a money making scheme or is it there to help students throughout their learning years?
Kind regards Ayanda Magagula I sent this email to standard bank and I was told that it was blocked because of the context of the email however they still blacklisting me for something I dont even understand
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre******
