1 reviews | Active since May 2014
Desposit Slip Copy request
I sent a desperate email request to [Email Removed] for my deposit slip copy on 4 June 2015 and subsequently followed up on 11 June 2015 and sent yet another email on 23 June 2015 to [Email Removed] with a request for my email to be directed to the relevant department. I am yet to receive any feedback/response thereon<br> <br> Prior thereto I had visited the relevant branch, at Boulders Shopping Centre, where the deposit was made and i got very limited assistance as i could only provide the following details:<br> ***<br> Credit account: Net Income Solutions<br> My ID Number: ***<br> Deposit amount: between 20k-30k<br> <br> due to the limited branch assistance i resorted to seeking technical assistance from the back end office in charge processing deposit slip copies requests,as advised by the branch<br> <br> Unfortunately i cannot provide the exact amount deposited and the exact date for certain, i have a record of my withdrawal of R30k on 4 Jan 2013 from one bank, which i would have used for the deposit at STD Bank, i therefore must have made the deposit on either the following day on 5 Jan 2015 (Sat) the days to follow, but no later than 7 days thereafter.
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
