LP
Lindokuhle P

1 reviews | Active since Mar 2015

14 Mar 2015, 11:05

Deprived of my own money

I have been a loyal member of Standard Bank but I am beginning to doubt their system. I received my Scholarship money. I asked for my daily limit to be increased to withdraw money and pay deposit for the car I wish to buy, their response is I am to wait 10 days before they confirm that the money was not transferred to me by mistake. I am to loose my dream of buying the car I have always wanted because the legitimate university of KwaZulu-Natal transferred me a lot of money by mistake according to their manager. I feel like my right to access my money has been taken away. If all branches follow the same system I feel so disappointed with Standard Bank as a whole, I am a victim who is about to loose his dreams.

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Replies (1)
Standard Bank
Standard Bank's reply19 Mar 2015, 09:21
Official
Hello Lindo_Phkth,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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