Depressed! and Disheartened! by Standard Bank

I’ve been with this bank for so many years now. I was also their employee for a while. I have two Homeloan accounts and two vehicle accounts with the bank. For years I’ve never missed a payment, my credit record was up to a good standard at all times. However, I’ve recently lost my job and things took a wrong turn. I’m now in a position of struggling to keep up with payments so I’ve agreed to sell the cars privately and made an agreement with the bank. They still managed to hand me over to their attorneys. That’s okay, I’m cognisant of the procedure, although I’ve requested the required documents for the sale to be finalised with the dealership for the cars. Here’s what’s interesting, I got offers for both cars from the dealership and the only thing outstanding for me to sell the cars, it’s those documents. The vehicle department (VAF) is not willing to assist me with the documents. At the same time their attorneys are threatening to come to my house and repossess the cars. They keep giving me different contacts of consultants who are looking at my case, but still those *********** consultants don’t respond to my emails and calls. The following people within Standard Bank are inconsiderate and ***********: Chelly Manzini, Tshepo Manthata and Pauline Gopane. As I keep getting harassed by the debt collectors everyday. In October 2023 I app**** for a payment holiday plan, Samantha Sirkhot was looking at my application and it was being processed. They payment break was supposed to take effect from November to January 2024. I only found out last week from the Homeloan department that my account is in arrears for both Homeloan accounts. So it turns out that the payment holiday was decline and I never received communication that it has been declined. No one wants to fix this mess and I keep calling the bank everyday but **** is hitting the fan. Moral of the story is this: when you afford and debit orders are not bouncing, the bank loves you to death. Wait till **** hits the fan, you get to a point when you can’t afford to make those payments going forward. You’ll regret the day they granted you the keys to the house. I’m so disappointed and disheartened!!! If you’ve never **** on the bed with Standard Bank before, don’t bother. They’re ruthless.