bR
beryl R

1 reviews | Active since Nov 2011

09 Mar 2021, 07:43

Deposits by Unknown sources

Despite my previous 2 reviews about the many deposits to my accounts which is money not due to me Standard Bank have failed to resolve this problem. Deposits into my accounts and the depositors have not even queried these funds is very strange also if funds are deposited into an account there should be some correlation between the account name and the name indicated by the person depositing the funds and if there is no correlation between the 2 then the deposit should not go through the system a simple solution like this should not be too difficult for the bank.

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Replies (1)
Standard Bank
Standard Bank's reply09 Mar 2021, 23:35
Official
 Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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