AM
Abongile M
1 reviews | Active since Jan 2025
21 Jan 2025, 09:16
Deposited money Retracted
I deposited money in one of the standard bank ATM'S. To my knowledge the money said retracted and the person i was deposited to never received the money. The money was for an emergency and till today they saying the matter will be resolved. Can standard bank resolve their ATM'S as i have never had a problem like this with other banks. I am very disappointed with the banks ATM'S. The experience of having to wait days for your money that you urgently need is not good.
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
21 Jan 2025, 09:26Good day Abongile,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Jan 2025, 09:26
Official
Good day Abongile,
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards,
Standard Bank Hello Peter Team
***
AM
Abongile M's updateReviewer Update
21 Jan 2025, 12:00Thank you, i will await for the call from the team
AM
Abongile M's update21 Jan 2025, 12:00
Reviewer Update
Thank you, i will await for the call from the team
Standard Bank's replyOfficial
21 Jan 2025, 12:50Good day Abongile,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Jan 2025, 12:50
Official
Good day Abongile,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
AM
Abongile M's updateReviewer Update
22 Jan 2025, 09:30Since today my issue has not been resolved , i am disappointed.
AM
Abongile M's update22 Jan 2025, 09:30
Reviewer Update
Since today my issue has not been resolved , i am disappointed.
Standard Bank's replyOfficial
22 Jan 2025, 11:10Good day Abongile,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Jan 2025, 11:10
Official
Good day Abongile,
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
22 Jan 2025, 12:58Good day Abongile,
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Standard Bank's reply22 Jan 2025, 12:58
Official
Good day Abongile,
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***