AF
Andrew F

1 reviews | Active since Feb 2012

02 Apr 2015, 08:28

Deposited money not received by Std Bank

My wife deposited a R1000 at the ATM at Standard Bank Lifestyle Center in Centurion on 16 March and yesterday 1 April received an SMS saying \ No envelope Received".The ATM machine would have aborted the transaction if no envelope was received so this is nonsense. My wife did phone the bank to complain and got a reference number but we have heard nothing"

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Replies (1)
Standard Bank
Standard Bank's reply08 Apr 2015, 07:40
Official
Hello Andrew1066,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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