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keneilwe X

1 reviews | Active since Jun 2016

07 Jun 2016, 11:58

Deposit Slip Horrors

<p>Why is standard Bank using copied deposit slips? </p> <p>Then after I deposit the money I needed to go to reception to get a duplicate of my deposit. The lady then copies the photocopy! This is so unprofessional. I'm disappointed. </p>

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Replies (3)
Standard Bank
Standard Bank's reply07 Jun 2016, 14:09
Official

Good day Keneilwe Ximba

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply08 Jun 2016, 06:36
Official

Good day Keneilwe Ximba

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply09 Jun 2016, 09:02
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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