TM
Thavan M

1 reviews | Active since Oct 2011

28 Sept 2022, 18:23

Deposit not reflected after 3 days. Bank cannot trace money gone to nedbank

Deposit not processed and standard bank cannot track the money as it goes to nedbank. WHY don't banks liase to stem *****? I followed up yesterday but was told to wait a FULL 3 DAYS. They promised to call back after expiry of e days but no call.

0
Replies (5)
Standard Bank
Standard Bank's reply29 Sept 2022, 07:22
Official
Good Morning Thavan 

Thank you for raising your concerns with us. 

We  will follow up with our team on this matter.

 Our team will get back to you with further feedback.

Kind regards 
Standard Bank Help Centre 
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TM
Thavan M's update29 Sept 2022, 08:56
Reviewer Update
An opportunity and MONEY WAS LOST due to this delay in processing !
Standard Bank
Standard Bank's reply29 Sept 2022, 09:04
Official
Good day Thavan

Our team is currently busy with this request.
 
We will contact you as soon as possible.

Thank you

Kind regards 
Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply29 Sept 2022, 09:12
Official
Good day Thavan

Our team is currently busy with this request.
 
We will contact you as soon as possible.

Thank you

Kind regards 
Standard Bank Help Centre 
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TM
Thavan M's update29 Sept 2022, 13:12
Reviewer Update
A LOSS of R1850 has been incurre as BIGEYES TOKENS have been reduced per $ and will continue to so as stages of selling progress. Currentl shortchanged of 632420 token which could potentially mean MILLIONS LOST when the price increases... all because a deposit failed to process after 3 days