Deposit not processed

I'm a person selling airtime and electricity to our community for one cell.I deposited money at forest hill on the 24 March 16 to date the most ey is not transfered to one cell account.which also make me not to sell airtime to my customers.and at the same time I've lost the profit from the 24th to the 30th six days of loss<br> I cannot get airtime from one cell as std bank did not transfer R1600 that I deposited and to me std bank does not care at all.I am loosing money and at the same time my customers will turn their back on me.I hold them responsible for all my losses<br>