Deposit Made to the incorrect Account

ON the 12 October 2015 i made a deposit to my credit card and it was done on the tellers inside the Parow center branch.<br> 1. I accidental switch the numbers on my credit card as i did not have the card with me<br> 2. The teller did not even pick that up, as she was suppose to verify the details on the deposit slip with the account on the system.<br> 3. After i realize the error after few days i went back to the branch to ask, for funds to be directed to my card <br> that was on the 19th October 2015. up to now that has not been done.<br> 4. The cashier team leader attend me and i was under the impression that would probably take a week to rectify<br> i have not received any feedback from parow not even a call to update me on the progress.<br> 5. I have been to their branch more than two times after the incident and i have been making calls to the card division to ask them to assist but they waiting on the branch to log the query. i am disappointed with the level of response or attitude as i believe this is a matter of urgency i feel the they don't take black female customers seriously as i know for a fact that if i was of another race this matter should have been dealt with long time ago.