LC
Luigi C

1 reviews | Active since Dec 2017

31 Dec 2017, 13:54

Deposit fee

Good day Standard bank Claremont has 4 ATM where you can deposit money but all of the ATM says invalid notes what is the use of having the facilities and it's not working at all and when I went to deposit inside I get charged R22 I believe it's a total ******* really

0
Replies (2)
Standard Bank
Standard Bank's reply01 Jan 2018, 03:33
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Standard Bank
Standard Bank's reply02 Jan 2018, 15:52
Official

Dear Luigi Cyster

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been resolved.

Kind regards

Clint Petersen

Complaint Resolution Centre

***