sP
shaun P
1 reviews | Active since Feb 2013
16 Feb 2025, 19:07
Deposit and Bank Charges
I recently opened a cheque account at Rosebank, Jhb branch and the process went very smoothly expecting the cheque card to arrive and an sms to be sent to collect.
The sms did not arrive and I called to find out and was told it can be collected from Rosebank which I did.
Only to find out that the deposit of R200 which I made to activate the account was swallowed by bank charges. U was assured the bank charges will be done at month end, why now.
I am about to transfer my Provident fund into Standard Bank, question is should I do it, its a substantial amount
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Standard Bank's replyOfficial
17 Feb 2025, 06:49Good day Shaun,
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
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We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply17 Feb 2025, 06:49
Official
Good day Shaun,
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***