Deposit Amount

On the 1st of April 2015, I deposited cash at Secunda Business Branch via ATM and the amount deposited did not reflect in my account. An amount of R1800.00 was outstanding. It was reported at Secunda Business branch on the 2nd of April 2015 and a query was logged. Was told that it will be resolved within 14 days. On the 15th it still did not reflect and we phoned again on which they rep**** that it was logged but never processed. Was told to wait another 5 days. Today is the 02nd of May 2015, and still this has not been rectified. Again we were told the query was logged incorrectly from Standard Bank's side and no answers can be given.