DS
Derrick S

1 reviews | Active since May 2023

17 May 2023, 11:01

***** department not Pro active

Standard Bank ***** department not Pro active when logging ***** transactions, getting automatic replies when emailing, Phone calls taking for ever to be answered just to have the call cut, not taking ownership from their mistakes, and leaving one without answers, if you want to be ****** with massive bank charges and don't want any service then bank with Standard Bank, they will definitely assist with sucking you dry

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Replies (1)
Standard Bank
Standard Bank's reply17 May 2023, 11:08
Official
Dear Derrick  

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query.

We will be taking a closer a look and will get back to you.

Kindest regards
Standard Bank Hello Peter Team 
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