mK
mahlatse K
1 reviews | Active since Oct 2023
19 Feb 2025, 19:25
*********** ***** department
23 days later nobody is getting back to me, telling me what is happening. I have been with u guys for over 15 years I think it is time I take my business elsewhere. The ***** department is useless, the fact that I have to be the one running around asking for follow up or feedback. Is this how you treat your clients? I have logged a *****elent case and was advised that I would get fb within 7-10 business days, it has past and nothing is happening!!
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
20 Feb 2025, 06:42Good day Mahlatse,
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply20 Feb 2025, 06:42
Official
Good day Mahlatse,
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
***
mK
mahlatse K's updateReviewer Update
20 Feb 2025, 20:03Thank you very much my matter is finally resolved.
mK
mahlatse K's update20 Feb 2025, 20:03
Reviewer Update
Thank you very much my matter is finally resolved.
Standard Bank's replyOfficial
21 Feb 2025, 07:30Good day Mahlatse,
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Standard Bank's reply21 Feb 2025, 07:30
Official
Good day Mahlatse,
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***
Our team would like to thank you for your patience while we resolved your matter.
We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help.
Please don’t hesitate to reach out to us should you need any further assistance.
Kindest regards,
Standard Bank Social Media Team
***