Denied Toilet

<p>I accompanied my colleague to the bank on Friday, 11/11/2016. We were made to wait for a while as some of the consultants were on lunch (which i didn't mind). Because she (my colleague) continuously asked for service, we were taken to the upper floor where she was attended to by Gisele Ngassi. I sat in the waiting area after a few minutes i asked to use the toilet from Gisele. She told me they did not have toilets inside and i should go to the next building. When i got to the gate the security guy told me the bank had toilets and asked why was i not allowed to use them? However, he allowed me in and directed me to the second floor were i found the toilet locked. i went back into the bank and told my colleague, i was going back to work to use the toilet. and my colleague made Gisele aware that i was pregnant and she responded by saying i must go to McDonald's. As Standard Bank client it really made me feel like, my bank really doesn’t care about people but only their money. No Ubuntu whatsoever.</p>