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phungula N

1 reviews | Active since Sept 2017

28 Feb 2022, 12:32

Delivery arrangements

Good day Standard bank

I recently upgraded my account to prestige account, please help me with arranging card delivery with courier company, the courier company cannot pick Menlyn on their system and I can't go to other branches because it's far. I asked the card to be delivered to me at work but the courier company says Standard bank didn't authorize face to face delivery. Please authorize face to face delivery so my card can be delivered to me. I spoke to 2 consultants last week Friday but still nothing happens. Please arrange with the courier company I need my card to be delivered to me I can go to other branches except Menlyn. May the card be delivered to the below address.

Menyln Shopping Centre Shop LG 7 Menlyn Park Pretoria

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Replies (1)
Standard Bank
Standard Bank's reply01 Mar 2022, 05:55
Official
Hello Phingula 
 Thank you for posting your comments.
  
 We sincerely apologise for the inconvenience caused.  We will look into your matter and revert to you as soon as possible.
  
Kind regards Standard Bank Help Centre
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