MV
Maryna V
1 reviews | Active since Nov 2021
04 Jul 2022, 14:02
Delays in finalizing Estate
If I could give a zero, I would do that. The Standard Trust division dealing with the estate of my father do not answer their phones or respond to emails. My father passed away more than 2 years ago and the estate is not finalized yet. I posted a complaint on Hellopeter 6 months ago but absolute no progress since then. Please never make them your executor. I am very disappointed.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
04 Jul 2022, 15:25Hello Maryna Verster
This is not the level of service we strive for. We understand your frustration and would like to help.
We have escalated this matter to our Trust and Estates team.
Kind regards Standard Bank Help Centre
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This is not the level of service we strive for. We understand your frustration and would like to help.
We have escalated this matter to our Trust and Estates team.
Kind regards Standard Bank Help Centre
***
Standard Bank's reply04 Jul 2022, 15:25
Official
Hello Maryna Verster
This is not the level of service we strive for. We understand your frustration and would like to help.
We have escalated this matter to our Trust and Estates team.
Kind regards Standard Bank Help Centre
***
This is not the level of service we strive for. We understand your frustration and would like to help.
We have escalated this matter to our Trust and Estates team.
Kind regards Standard Bank Help Centre
***
Standard Bank's replyOfficial
04 Jul 2022, 15:27Good Day Maryna
Thank you for raising your concerns with us.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for raising your concerns with us.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Jul 2022, 15:27
Official
Good Day Maryna
Thank you for raising your concerns with us.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for raising your concerns with us.
We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***