mR
marabye R

1 reviews | Active since Jun 2015

19 Nov 2016, 17:33

delaying in termination of policy

<p>Good Day, </p> <p>at the begining of the month of november i sent a email to advise that i want to terminate my policies covers with standard, as i was informed that i will incur additional costs from debit from my capitec account. to date i have not recieved any feedback..please just termainte all covers with immediate, would appericate it if you could get back to me via email sonnest</p>

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Replies (2)
Standard Bank
Standard Bank's reply21 Nov 2016, 13:41
Official

Good day Marabye

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply21 Nov 2016, 16:30
Official

Good day Marabye

Thank you for your posting.

We apologise that you have experienced this incident.

Your comments have been forwarded to the relevant business unit who will provide feedback to you directly.

Best regards

Complaint Resolution Centre
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*** (fax)
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