LM
Lerato M
1 reviews | Active since Nov 2015
12 Jun 2021, 13:47
Delayed service
Good day,
It’s been again a full month since I requested for assistance from standard bank home loans. I’ve sent endless email but no assistance has been granted. It’s seems like everytime I seek assistance from standard bank they never respond till I start complaining than only il be assisted. I’ve been sending email requesting financial debit relief for over a month now and when they don’t find money on my account they’ll say I’m on behind on my payments.
May I please be assisted as I’ve lost my job and I am unable to pay for my home loan till am financially capable
Kind regards, Lerato
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Standard Bank's replyOfficial
13 Jun 2021, 00:13 Hello Lerato
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply13 Jun 2021, 00:13
Official
Hello Lerato
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***