tM
tumisang M
1 reviews | Active since Jan 2018
06 Jan 2018, 15:14
Delayed query
In 2014 Oct I have tried to withdraw money from a standard bank ATM with an FNB card, what happened was that the money came out of my account but not in the ATM. I opened a query with FNB to send to standard bank but even till this date I haven't got my money back, this happened at the Nicolway standard bank. I have opened so many queries already from FNB to standard bank, I just want my money bac****!
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Replies (2)
Standard Bank's replyOfficial
08 Jan 2018, 08:21Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Best regards,
Standard Bank's reply08 Jan 2018, 08:21
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's replyOfficial
09 Jan 2018, 10:52Hi Tumi
Thank you for taking the call, please refer the matter to FNB for further assistance.
Best regards,
Standard Bank's reply09 Jan 2018, 10:52
Official
Hi Tumi
Thank you for taking the call, please refer the matter to FNB for further assistance.
Best regards,