CB
Charl B
1 reviews | Active since Mar 2018
29 Mar 2018, 08:06
Delayed payment request
I had a big problem with a delayed progress payment request. It took 2 weeks after which I went to the Oudtshoorn branch. Ina and Daleen helped me. They were very kind, patient and concerned about the issue. It is unfair that people in 30 and 40 story buildings are delaying the process and then the branch has to face furious customers. Well done to Oudtshoorn branch.
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Standard Bank's replyOfficial
29 Mar 2018, 11:11Thank you for posting your comment.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Ina and Daleen.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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*** (fax)
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Best regards,
Standard Bank's reply29 Mar 2018, 11:11
Official
Thank you for posting your comment.
It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated.
We are delighted to hear of your wonderful experience with Ina and Daleen.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,