WC
Werner C
1 reviews | Active since Mar 2015
20 Mar 2015, 10:15
Delayed Internet Banking Reporting
Why is it that Standard bank cant provide up to date reporting on transactions on internet banking. I don't have a constant calculator in my head and rely on banking apps which I pay for to see how much funds I have available. Standard bank has a tendency to only reflect such transactions only 4 days after which leads to me using funds that is no longer available. AND then they charge me honoring fees because THEY are delayed.<br> <br> I have 2 transactions that was delayed like this and the 2 honoring fees almost equals the amount that I used!!! Ridiculous and pathetic!
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Replies (1)Standard Bank's replyOfficial
23 Mar 2015, 10:00Hello werntastic,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply23 Mar 2015, 10:00
Official
Hello werntastic,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
