WC
Werner C

1 reviews | Active since Mar 2015

20 Mar 2015, 10:15

Delayed Internet Banking Reporting

Why is it that Standard bank cant provide up to date reporting on transactions on internet banking. I don't have a constant calculator in my head and rely on banking apps which I pay for to see how much funds I have available. Standard bank has a tendency to only reflect such transactions only 4 days after which leads to me using funds that is no longer available. AND then they charge me honoring fees because THEY are delayed.<br> <br> I have 2 transactions that was delayed like this and the 2 honoring fees almost equals the amount that I used!!! Ridiculous and pathetic!

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Replies (1)
Standard Bank
Standard Bank's reply23 Mar 2015, 10:00
Official
Hello werntastic,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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