IS
Indresh S
1 reviews | Active since Jul 2009
27 Jul 2020, 22:10
Delayed home loan application outcome
I’ve been a Standard Bank customer for over a decade. SBSA has always been so poor in processing my bond applications. I’ve always ended up going with another bank.
My current bond application is taking forever again. If this application is not resolved by the end of tomorrow: (1) I’ll again go with another banks offer. (2) I’ll close my standard bank account and move my money elsewhere.
I’m tired of poor service & no value despite being a long time client.
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Standard Bank's replyOfficial
28 Jul 2020, 03:23Hello Indresh
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply28 Jul 2020, 03:23
Official
Hello Indresh
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***