CB
Cara B
1 reviews | Active since Oct 2014
28 Jun 2021, 14:57
DELAYED DECEASED ESTATE - DOES ANYONE WORK THERE????
Been trying to sort out a simple deceased estate for over a YEAR now. After countless mails, phonecalls going around in circles - NOBODY is responding. And then you are going to have the cheek to try and charge a percentage on the estate. How disgusting. How are we supposed to find out the progress, when we are talking to ghosts? Incredibly insensitive, shocking - beyond shocking service and **********ly unprofessional.
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Standard Bank's replyOfficial
29 Jun 2021, 01:09Hello Cara Beran
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply29 Jun 2021, 01:09
Official
Hello Cara Beran
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***