Delayed Claim
My mother took out a home loan along with Credit Life cover, she passes away 2 years ago and the claim was lodged in March. They are always saying that the claim is being assessed and can't give any information. This is appalling since it is delaying the entire process of dissolving her estate. What is being assessed that takes over 5 months to assess??
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Standard Bank's replyOfficial
22 Aug 2017, 08:46Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply22 Aug 2017, 08:46
Official
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***