TM
Thale M
1 reviews | Active since May 2009
09 Sept 2015, 08:18
Delayed billing
I really find it to be frustrating I have cheque card with standard bank and find that withdrawals from my account are delayed I used my cheque card to make an eft payment end of August but the money was only deducted from my account yesterday. I received a sms on the day of the transaction and figured that the money was taken off. it is really difficult trying to track transactions like what causes this delay and can this issue be fixed please.
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Replies (1)Standard Bank's replyOfficial
09 Sept 2015, 12:25Hello ThaleM,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
Standard Bank's reply09 Sept 2015, 12:25
Official
Hello ThaleM,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Best regards,
