Delay in same bank EFT

Standardbank is proving to be highly ineffecient and now at a point where they seem to no longer meet my needs and expectations as an institution.<br> On Sunday 2015/08/09 at about past nine at night, I made an EFT payment to an account also with SBSA, and to my horror, today 2015/08/11, the funds still have not reflected in the recipient's account.When I contacted their service center, I was told the transfer was affected by the fact that the payment was made after 7pm and would then be processed the next business day closest to the day the transaction was made, in which the Monday was a public holiday, so I had to wait for the Tuesday.I mean how inconvenient is that as I would not have made the transaction if there was no urgency in the funds reaching the recipient within a particular time frame.<br> Also, having been told the transaction would reflect on the next business day, I contacted the service center at 12pm of that particular day as the funds had still did not reflect. Being with the same institution as the recipient,should the process not have been SIMPLER BETTER FASTER atleast,as you are in no way MOVING FORWARD.<br> The Brand is too big to still have such ramifications.