Delay in Releasing Funds

<p>I have been a loyal Standard Bank customer for years. I hired a car with bidvest and an authorization deposit of R1200 was required. I returned the car on on the 12th of November 2016 and was notified that they will notify my bank to release my funds. Bidvest has sent notificationa and i was told that the funds will be available in my account after 24 hours. On Saturday morning i visited the Standard Bank branch in Woodmead. I told them about my story and asked what the hold up was. The consultant who was assisitng me then called card services, i spoke to this consultant over the phone and he tol me that he did not know what the problem was. I asked him to look at his system and check where my money is sitting, and also instructed him to sit and analyse my cheque account statement to see that there is R1200 missing. After an hour of waiting i was told that my funds are "hanging on the system" and that they also don't know when they will be available to me. I am angry and frustrated at the inconvience that is caused by Standard Bank. I was shocked when the consultatants could'nt give me answers as to where my money is sitting! I want my money, and i want it now! Please release my funds and stop messing up my Finances!!!!</p>