IS
Indresh S

1 reviews | Active since Jul 2009

13 Oct 2019, 21:38

Delay in receiving IT3b certificate

Hi,

For over a month now I've been trying to help my elderly father obtain an IT3b certificate (covering the interest income he earned on a fixed deposit for the 2019 tax year).

I've sent several emails to Standard Bank and even visited the Claremont branch. So far all I have a is service request number: ***. However still no resolution.

Please assist asap as my father cannot file his tax return until this is resolved.

Regards, Indresh

0
Replies (1)
Standard Bank
Standard Bank's reply14 Oct 2019, 05:42
Official
Hello Indresh
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
***