JW
Jeanri W
1 reviews | Active since Jan 2022
27 Mar 2026, 23:29
*********, de*****ing me whilst enriching themselves. Absolutely dusgusted
Standard Bank has been de*****ing me in terms of multiple deductions from my account that I was absolutely unaware of, nevermind provided authorisation for.
The financing costs, credit financing costs, set monthly fee, to mention a few, are being deducted at Standard Bank's own accord and without having explained same to me despite being a customer for 25 + years and having reached out on multiple occassions in an attempt to get clarity on the bare basic questions I have.
You have enriched yourself at the cost of my livelihood and I am utterly disgusted in your service and lack of company ethics.
I will be escalating this matter to other public platforms.
Helpful (0)
Replies (3)0
Replies (3)Standard Bank's replyOfficial
28 Mar 2026, 08:03Dear Jeanri,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Mar 2026, 08:03
Official
Dear Jeanri,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
31 Mar 2026, 10:41 Dear Jeanri ,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
***
Standard Bank's reply31 Mar 2026, 10:41
Official
Dear Jeanri ,
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
***
JW
Jeanri W's updateReviewer Update
07 Apr 2026, 13:06I have not received any calls. Please contact me as a matter of urgency.
JW
Jeanri W's update07 Apr 2026, 13:06
Reviewer Update
I have not received any calls. Please contact me as a matter of urgency.
